Thursday, December 6, 2007

Retail Technology!


Last week I was picking up some supplies at an Office Depot in Boca when I noticed an everyday retail icon had received a fresh techno makeover; the price tag!

That's right, the price tag was a digital screen which displayed the price, product identification information and a sale indicator if the item was on sale. I asked a sales person if it was RF-ID, yes, I know, super geeky question to ask a random sales person, but to my chagrin he nodded whilest pointing over his shoulder to a transmitter mounted to the ceiling. Apparently this Office Depot location was a test store for this system. This is pretty sensible given their proximity to the corporate office.


He mentioned how he thought the system was pretty slick the way it updated and stayed current with the ads all by itself. He also said that he was going to jump on the stock of the manufacturer, a company by the name of Pricer.

I think the implications of a system like this are pretty awesome. Already retail locations loose money every day by not having the most current prices on their products. Companies like Walmart routinely change the price of their products to remaim competitive as well as to maximize profit. Prices are different depending on the demographic and it's all electronically controlled...except for the price tag.

Even if Pricer isn't the one to do it, I bet this technology becomes mainstream very soon.

Update
So, it seems that Pricer has announced that they have a pilot program with Office Depot. I've checked the Pricer website and have been unable to find a press release, however Sven in the comments points this out and my blog has been receiving record traffic. I'll go ahead and assume he's correct. I'll clarify and answer some questions from the comments.

Their technology is NOT RF-ID. Rather, it's "diffuse IR" which appears to be a flavor of the regular old infrared technology we all know and love. The major difference is this version can bounce off of most anything which eliminates the need for the line of sight requirement. I've read the site and looked at their photos. The transceiver looks identical to what I saw that day in the store, of which there is a photo above.

The store appears to have 100% been converted from paper price tags to pricer wireless ones. From the software down to the pens at the cash wrap, it's all wireless Pricer tags. The staff at the store even seemed enthusiastic about having the new technology in their store.

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5 Comments:

Anonymous Anonymous said...

Hi Bill.
Pricer is not using RF for transmitting price information to the tags, it is using IR (Infra Red Light, more advanced version of your TV remote control)

February 4, 2008 5:16 AM  
Blogger askbill said...

You are correct Anonymous! I had to think back, but I had assumed RFID from the conversation I had with a salesperson in the store.

I just read pricers website. Apparently this "diffuse IR" doesn't require line of sight as it bounces off most all surfaces. Pretty interesting stuff.

Thanks for the correction.

Bill

February 4, 2008 9:30 AM  
Anonymous Sven said...

hi Bill, a lot of persons from Sweden (interested in Pricer) have visited your blog in the last 24 hours since you confirmed the pilot at Office Depot :)

Can you confirm that OD are really using RFID together with the ESL-labels? It would be rather positive if that were the case, since it is not known to have been any "real" installations combining these two technologies yet.

Can you also please give us an estimation regarding how many labels were installed in the store. Few from Sweden have visited an Office Depot, so all info is appreciated.

Thanks!

February 4, 2008 10:52 AM  
Anonymous Sven said...

Hi again Bill, I just read your update in the blog.

Just to clarify....

RFID and RF is not the same thing.

An ESL-label can communicate with the transciever in the ceiling using either RF or IR signals. RF-signals in that case means radiosignals. Pricer uses IR but there are competitors that use RF.

RFID is something completely different. RFID is a technology to keep track (identify) of all the goods in the store. In this example it is possible to hide an RFID-tag inside the carton of the Nero-software and keep track of how many cartons there are on the shelf and present that information on the ESL-label.

Note that RFID and ESL are two completely different technologies but in theory they will work very well together.

Pricer have announced a cooperation in the RFID-field with two other companies, Vue and IBM. you can read more here:

http://www.rfidjournal.com/article/articleview/2362/

The pilot with Office Depot is not offical information from Pricer, which make it interesting to hear.

Do you know how many stores OD has in the US?

February 4, 2008 11:34 AM  
Blogger askbill said...

Hi Sven,

Thanks for the information. I don't know how many stores it's in. I just randomly saw it in the store I was in while picking up supplies. It's interesting to note that this store is one of the closest to their corporate headquarters currently in Delray Beach, soon to be Boca Raton.

I'll have to keep on top of their news. It would be very neat to see them roll this out nation wide.

February 4, 2008 11:44 AM  

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